Rules and Guidelines for Soft Play Zones

1. Age Restrictions:

  • Soft play equipment is intended for children aged 6 months to 8 years only.
  • Older children or adults are not permitted on the soft play equipment to prevent damage or injuries.

2. Adult Supervision:

  • Constant adult supervision is required while children are using the soft play equipment.
  • Supervisors must ensure that children are playing safely, following the rules, and are not engaging in rough play.
  • Minimally requested Child-to-Adult Ratios: 
    • Infants and Toddlers (0-3 years): 1 adult for every 3 children.
    • Preschool-aged children (3-5 years): 1 adult for every 5 children.
    • Elementary school-aged children (5-8 years): 1 adult for every 8 children.

3. Footwear:

  • No shoes are allowed on the soft play equipment. Children must wear socks at all times while playing.
  • Bare feet are not allowed for hygiene reasons.

4. Clothing:

  • Children should wear comfortable, non-restrictive clothing.
  • No sharp objects (zippers, belts, jewelry, eyewear, eyeglasses) should be worn as they can damage the equipment or cause injury.

5. Food and Drinks:

  • No food, snacks, candy, drinks, or chewing gum are allowed on or near the soft play area. This helps maintain cleanliness and prevents choking hazards.

6. No Rough Play:

  • Children must not push, hit, or engage in any rough play that could lead to injury or damage the equipment.
  • No running, jumping off, or throwing objects while in the soft play area.

7. Weight and Height Limits:

  • Ensure that children using the equipment do not exceed the limits.
  • The minimum and maximum height of participants are 28” to 55”.
  • The maximum weight of participants is 90 lbs. per person.

8. Capacity Limits:

  • Limit the number of children using the soft play equipment at one time, based on the size and capacity of the setup: 
    • Ages 6 months - 3 years: 8-22 Participants. 
    • Ages 3-8: 6-18 Participants. 
  • Overcrowding can lead to accidents or equipment damage.

9. Safe Use of Equipment:

  • Children should be taught how to safely use the equipment. For example, slides should be used in a seated position, feet first; bottom of slide must be clear before the next rider goes down, etc.
  • No standing, climbing on the sides of structures, or using equipment in unintended ways.
  • All balls must stay in the ball pit, all soft play is to stay in the play area.

10. Hazardous Items:

  • No face paint, silly string, glitter, slime, temporary tattoos, confetti, toys or other objects that are not part of the soft play set should be brought into the play area. These can create tripping hazards or cause injury.
  • Remove any hard or sharp objects before entering the soft play, including buckles, caps, pens, keys, glass, and purses. 

11. No Pets Allowed:

  • Animals are not permitted in the soft play area for hygiene and safety reasons.

12. Weather Conditions (for outdoor setups):

  • In the event of rain, strong winds, or other adverse weather conditions, the use of the soft play equipment must stop immediately. The equipment is not designed for wet or windy conditions and can become slippery or unstable.

13. Cleaning & Maintenance:

  • Dreamland Creations will provide clean and sanitized equipment prior to delivery. Customers are responsible for keeping the equipment free from spills or messes during the rental period.
  • If the equipment becomes excessively dirty or damaged due to misuse, additional cleaning or repair fees may apply.

14. Time Limits:

  • Children should not stay in the soft play area for prolonged periods without breaks to prevent fatigue and overstimulation.

15. Removal of Equipment:

  • The soft play equipment must remain in its designated setup area during the entire rental period and must not be moved or altered by the client.